Shipping policy
Last updated: 16 August 2026
Every item we sell is printed to order by our production partner in the United States and shipped with tracking. All prices and shipping charges on this site are in US dollars (USD).
Processing time
Orders are printed and dispatched within 1 to 3 business days of being placed. Business days are Monday to Friday, excluding US public holidays. Orders placed on a weekend or holiday begin processing the next business day.
You will receive an email with a tracking number as soon as your order leaves our facility.
Delivery estimates
These are estimates for time in transit, counted after the 1 to 3 business day processing window above.
| Destination | Estimated transit |
|---|---|
| United States | 2 to 4 business days |
| Canada | 5 to 12 business days |
| United Kingdom and Europe | 7 to 16 business days |
| Australia and New Zealand | 10 to 20 business days |
| Asia and the Middle East | 10 to 21 business days |
These are estimates, not guarantees. Once a parcel is handed to the carrier, delivery speed is in their hands. Customs inspections, weather, and peak periods can add time to international deliveries in particular.
If we are ever unable to ship your order within 30 days of purchase, we will contact you, and you may either agree to the delay or cancel for a full refund.
Where we ship
We currently ship to the United States and to the following 27 countries:
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and the United Kingdom.
If your country is not on this list yet, email support@defunctairlines.com — we add destinations regularly and it helps us to know where the demand is.
We do not ship to countries, regions, entities, or individuals subject to United States trade sanctions or export restrictions, or to any destination our carriers decline to serve. If we cannot lawfully ship to your address, we will cancel the order and refund you in full.
Shipping costs
| Destination | Cost |
|---|---|
| United States | $4.99 flat |
| All other destinations | $14.99 flat |
The exact amount is shown at checkout before you pay. We add no charges after checkout.
Customs, duties and import taxes
Orders shipped outside the United States may attract customs duties, import taxes, or handling fees charged by the destination country. These charges are not included in your order total and are your responsibility as the importer. They are set and collected by your government, not by us, and we have no way to calculate or waive them in advance.
If a parcel is refused at customs or returned because these charges were not paid, we will refund the price of the goods once the parcel reaches us, less any costs the carrier charges us for the return.
Tracking, delays and lost parcels
Every order ships with tracking. If tracking has not updated for more than 7 business days, or the estimated window has passed with no delivery, email us and we will open an investigation with the carrier.
If a parcel is confirmed lost in transit, we will reprint and reship it at no cost to you, or refund you in full — your choice.
Incorrect addresses
Please check your shipping address carefully at checkout. If a parcel is returned to us as undeliverable because of an incorrect or incomplete address, we will contact you and can either reship it once you confirm the correct address, or refund the price of the goods less the cost of the return.
If you spot a mistake in your address, email us immediately — if the order has not yet shipped we can usually correct it.
Questions
Email support@defunctairlines.com or call +1 (773) 788-3704.
Defunct Airlines
32 N Gould St, Sheridan, WY 82801, United States